Hot Tubs Incline Village | Portable Spas For Sale

By Laura Varnon, Marketing Coordinator

Here at The Spa and Sauna Company, we specialize in selling and maintaining hot tubs.

We will deliver your hot tub, but we do not hook up your hot tub to an electrical source.

As a courtesy, we will help you find an electrician, or a crane operator, or a concrete contractor, if you need one.

After being in business for nearly 30 years, we have delivered our share of hot tubs.

Most customers only require an electrician. Some customers need a concrete pad poured still. The occasional hot tub delivery, and most swim spa deliveries, require a crane.

Regardless of what you need, we are here to help. We want your hot tub or swim spa delivery to be as relaxing as possible.

For that reason, we have compiled a referral list of electricians, concrete contractors, and crane operators that we have worked with previously. Those that we feel are the best are on our referral list.

Should you need help finding an electrician, crane operator, or concrete contractor for your hot tub or swim spa installation, we will gladly share our list of vendors with you.

All you need to do is call our Customer Engagement Representative, Delivery Supervisor, or your Salesperson, and ask for the list.

Here are a few helpful hints. Have your electrical box installed prior to the delivery. Your electrician doesn’t need to be present for the delivery. Ask them to come back after the hot tub or swim spa has been filled to do the final connection.

We hope this has helped make getting your new hot tub a bit easier.

By Laura Varnon, Marketing Coordinator

What is the perfect hot tub? Well, the answer is different for everyone and depends on quite a few factors. In fact, the BETTER question is, what is the perfect hot tub for YOU?

We have a short quiz, developed by our team of Hot Tub Experts, that can help our team of professionals get you in YOUR Perfect Hot Tub!

By Laura Varnon, Marketing Coordinator

This year, we embraced a new philosophy called “You Ask, We Answer” to help keep our customers as informed as possible. After being in business since 1990, our potential customers and customers have asked a lot of questions. We have been honored to answer them.

Here are some highlights of our most read blogs and most watched videos, inspired by Spa and Sauna Company events and questions from real people like you!

By Laura Varnon, Marketing Coordinator

This year, we embraced a new philosophy called “You Ask, We Answer” to help keep our customers as informed as possible. After being in business since 1990, our potential customers and customers have asked a lot of questions. We have been honored to answer them.

Here are some highlights of our most read blogs and most watched videos, inspired by Spa and Sauna Company events and questions from real people like you!

By Laura Varnon, Marketing Coordinator

Buying a hot tub is a big decision and today it’s easier to be more informed than ever. Don’t fall for common spa myths perpetrated by other hot tub dealers.

Here are some of the most common spa buying myths we’ve heard from customers who have visited other spa dealers.

Myth #1: All Spas are the same.

We, at The Spa and Sauna Company, know all spas are NOT the same. That’s why we carry several high-quality brands at different showrooms, simply because different people have different needs that can be met by different brands. While our entry level spas are a great value for the price, they aren’t the same as our premium models.

Myth # 2: We’ll beat any price.

Some dealers of other hot tub brands will offer a direct competing quote, but spas vary in quality. Dealerships vary in customer experience, too.

At The Spa and Sauna Company, our team includes trained sales professionals, delivery teams, and factory-certified service technicians to help you enjoy every phase of your spa ownership experience.

For that reason, it is impossible to go in for a quote from The Spa and Sauna Company on a specific hot tub and then get a comparable quote on the exact same spa from another dealer down the road. There just isn’t another dealer that can offer the same product, with the same team with the same level of experience.

We also recommend that you take the location of your spa dealer into consideration when you make a purchasing decision. In order to obtain the best service, you might want to select a dealer that is closest to you, while also making sure they provide top-notch customer service.

Myth #3: Spas don’t require any chemicals or maintenance.

We have discussed this before, but it deserves repeating. Hot Tubs need to be sanitized with proper water care. At The Spa and Sauna Company, we have a variety of water care options available to fit your needs. Click Here to learn about the variety of easy water care options available from The Spa and Sauna Company.

It is important to remember that all hot tubs require some type of water care and maintenance. It is simply not safe to get in a hot tub that has not been sanitized.

Myth #4: A new spa manufacturer/dealer makes and sells the best spas.

We say this myth raises the Red Flag Alert! All of the hot tub brands we carry have a long history, of  several decades! If you go to a spa dealership that is offering a brand-new spa line, it’s quite possible that the issues with these spas haven’t been discovered yet and the service that may be needed in the future won’t be available. Dealers and spa manufacturers with a short history tend not to stick around for the long haul.

Here, at The Spa and Sauna Company, we’ve been in business since 1990. We have service technicians with more than a decade of experience working on quality hot tubs, such as Caldera, Hot Spring, Sundance and Freeflow Spas. They know these hot tubs well and are available to service your hot tub when needed. We know what can break and what parts to have in stock when you need them. We are always available to help. Should you need service, Click Here.

Myth #5: Hot Tubs are too expensive.

False!

Here at The Spa and Sauna Company, we sell new and used hot tubs, with a wide price range. Used Hot Tubs are available starting at $1,999. New Hot Tubs start at $2,999. We have dozens of hot tubs to choose from, priced anywhere between $1,999 and $19,999.

Special financing is also available, allowing for low monthly payments, upon approved credit.

We carry such a variety of hot tub brands and price points because we believe (1) Everybody needs a hot tub, and (2) Everybody can have a hot tub. We believe that so fully, it’s our company’s mission statement.

For more information about the high-quality hot tub models we carry, Click Here.

By Laura Varnon, Marketing Coordinator

Should you use your hot tub in the winter or winterize it? Well, the answer depends on where your hot tub is located.

If you are frequently near your hot tub, we recommend using it! Hot tubs are very enjoyable in the winter, and all other seasons.

However, if your hot tub is at a vacation house that you don’t get to often in the winter, or if you expect to be away from your home spa for several weeks during the winter, we recommend winterizing your hot tub.

How do I winterize my hot tub?

Winterizing your hot tub can get complicated. We recommend consulting your specific Hot Tub’s Owner’s Manual for complete directions, should you choose to winterize your hot tub yourself. However, there are some steps involved that require tools that might not be in the average person’s  toolkit.

At The Spa and Sauna Company, we have factory-trained service technicians available to winterize your hot tub for you. Call us at 775-852-3838 or Click Here to fill out a form to request service.

Using your hot tub in the winter

Now, if you plan to use your hot tub in the winter, and we hope you do, there are a few extra things to be aware of that you wouldn’t have to consider in warmer months.

Opening your hot tub in the winter

Before you open your hot tub cover, you want to make sure to remove any snow or ice on it, so snow and ice doesn’t fall into the hot tub or freeze on the cover.

Sitting in your hot tub in the winter

Keep your hot tub at its normal operating temperature. Be sure to limit your winter hot tub time to 15  minutes because it’s more difficult for your body to regulate its temperature when you are sitting in hot water with your shoulders and head exposed. Consider wearing a hat, to help you regulate your temperature better. Enjoy that soak!

Getting out of your hot tub in the winter

You will be cold after stepping out of a warm hot tub and into cold winter air. Be prepared and bring a towel or warm bathrobe that you can put on upon getting out of the hot tub. You might want to consider a spa side towel tree, which is available for purchase at The Spa and Sauna Company.

Also, be mindful of any snow or ice on the ground outside, you don’t want to slip. Flip-flops or slippers are a good idea. So is keeping a nice, clear path to your hot tub, so you can enjoy a soak any time.

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company includes local delivery with the sale of our hot tubs. These deliveries are provided by a team of trained hot tub delivery experts, who are all team members at The Spa and Sauna Company.

“We want to control the whole experience from beginning to end,” said Spa and Sauna Company Operations Manager Joe Lake. “That way we know they’re happy with their sale, as well as delivery.”

Hot Tub Delivery

Some other area spa dealers include spa delivery in the sale price, but others don’t. Some provide local delivery only in the Reno/Sparks area. Others have a base charge of about $200, that increases based on the difficulty of the delivery.

So how much is a hot tub delivery worth? The Spa and Sauna Company values local delivery at several hundred dollars. That’s a great value to be included when you purchase a hot tub from The Spa and Sauna Company. Our trained professionals will bring the hot tub directly into your backyard and place it precisely where you want it.

The only exception is when a crane or other machinery is needed. And in that case, we can provide referrals to crane vendors we have worked with in the past. If you need a crane, you would pay the vendor directly, just like your electrician. While crane delivery is rare in the Reno/Sparks/Tahoe area, it is sometimes necessary when the spa will be on a hillside or a second or third story deck.

Pool Table and Shuffleboard Delivery

While we do use subcontractors to deliver and assemble the pool tables and shuffleboards we sell, the subcontractors we work with have over 15 years of experience and have worked with The Spa and Sauna Company for years.

How much is a pool table or shuffleboard delivery worth? Again, we value it at several hundred dollars.

Our Delivery and Service Team

A hot tub is a long-term investment and over the course of its life, you may need service or routine maintenance. Our Service Team includes factory-certified technicians, some with over a decade of experience.

See some of our Delivery and Service experts below.

Should you need service assistance with your hot tub or pool table, Click Here.

By Laura Varnon, Marketing Coordinator

A hot tub is a luxury item and you want to make the best investment possible. So how long does a hot tub last? Well the answer depends, in part, on how you care for it.

Hot Tub Care and Maintenance

Like cars, which also have mechanical elements, such as motors and heaters, as well as routine maintenance items that have to be changed periodically, like filters, and a gorgeous exterior to care for, the quality of the hot tub brand you purchase and how you care for it will determine how long your hot tub lasts. We’ve even met customers who have had the same hot tub since the late 1980s!

Also similar to car buyers, many hot tubbers like to upgrade every 7-10 years, to take advantage of new designs, features and technological advancements.

High-End Models

At The Spa and Sauna Company, we’ve worked on high-end hot tubs in the field, that we also sell in our showrooms, that have been over 20 years old. Some last 25 to 30 years!

Entry-Level Spas

Even more entry-level spas hot tubs can last 15 years. We’ve seen entry-level spas that people kept for 10 years, traded in, and we have resold as used hot tubs to new customers. Those hot tubs still have a lot of life in them!

Replacing Parts

A quality hot tub brand in a higher model series can last over 20 years when maintained properly. Though components of the tub may need to be replaced on occasion, the price to replace parts is minimal, especially when you consider the years of enjoyment and therapeutic value that a hot tub provides.

Larger Investment, Longer Enjoyment

Some advantages of the higher-end models include higher-quality jets, longer warranties, and quality therapeutic value. This is definitely something to consider while shopping for a hot tub. Sometimes making a larger up-front investment will extend your enjoyment of your hot tub in the later years of its life.

To shop hot tubs now, Click Here to visit our Hot Tub Finder. This handy web page allows you to explore options by brand or seating capacity.

By Laura Varnon, Marketing Coordinator

Is it safe to use a hot tub while pregnant? Is it safe for an infant or toddler to go in a spa? What about a child? What if I have a medical condition? (Disclaimer: We, at The Spa and Sauna Company, are not doctors. Always consult a physician for medical advice.)

We know you have a lot of questions about Hot Tub Safety and rightly so. Used correctly, a hot tub can be a wonderful family experience. They have been proven to actually improve health for most people.

We hope to address some of the most common concerns and put your mind at ease. Hot Tubbing should be an enjoyable experience, not one riddled with unanswered questions.

Is it safe to use a hot tub while pregnant?

It depends. In general, you don’t want to spend more than 10 minutes in a hot tub while pregnant, especially in the earliest months of pregnancy. Some people decide to skip a full-body hot tub soak entirely. That doesn’t mean you can’t enjoy a hot tub while pregnant though. You can still sit on the edge of the hot tub and enjoy time with your friends and family by dangling your feet into the water. Again, consult your doctor for more individualized directions.

Is it safe for an infant or toddler to go in a very hot spa?

No. Infants and toddlers can’t regulate their body temperature in the same way adults can. For that reason, infants and toddlers should not go in a very hot spa. Extremely limited time in a cooler hot tub might be ok, with the use of water wings or other flotation devices, and constant supervision from an adult. Consult with your pediatrician or family doctor.

Is it safe for a child to go in a hot tub?

Yes. In general, children can go in a hot tub for about five minutes at a time, depending on the temperature of the hot tub. If you keep your hot tub with warmer water temperatures, five minutes might be their maximum. If the hot tub is cooler, they might be able to handle up to 20 minutes with proper hydration and breaks. Again, if you are concerned, consult your child’s pediatrician. Also, children in a hot tub should always be supervised by an attentive adult.

Is it safe to use a hot tub if I have a medical condition?

This is a tricky one. Since there are so many different medical conditions, we recommend you discuss your specific health concerns with your doctor.

And remember, in general, for most healthy adults, hot tubs improve health. They relieve sore muscles, reduce back pain, and improve sleep quality.  Enjoyable features include lights, waterfalls, and the opportunity for unplugged family time.

By Laura Varnon, Marketing Coordinator

The Spa and Sauna company recommends you drain and clean your hot tub every 4 months, unless you have an ACE salt water system. Then you can drain every 6 months. You can do your Drain and Clean yourself or you can have our one of our skilled Concierge Techs do it for you.

If you do want to do your Drain and Clean yourself, here’s what you need to do.

Locate where the drain is located on your hot tub.

Drains are located in different locations depending on the brand and model of the hot tub.

On all Caldera and Hot Spring models it is located on the base below the front panel (on the same side as the control board). Keep in mind that the higher-level models have extra amenities to make draining easier. Consider the Hot Spring Highlife NXT and Highlife which have one drain for equipment and one for the whole vessel. Or the Caldera Paradise and Utopia, which have a valve that slides out. You pull it out and hook it to a hose (which you have detached from your house) and then push it half way back in for draining. Similarly, the Sundance 880 has two options for draining, a drain on the exterior of the siding and inside the cabinet a quick drain, which requires less time.

Freeflow Spas have a drain at the base not far away from the outlet.

Draining your spa using the Side Drains can take up to 6 hours. Typically, when we drain your spa, we siphon the water out using a sump pump to save time. You can purchase a sump pump for yourself if you desire faster drain times.

If your model accommodates it, hook a hose up to the drain to allow the water to come out faster.

It is typically more difficult to insert a hose on Caldera Vacanza, Hot Spring Hot Spot, and Freeflow Models. If cleaning your spa at home yourself is an important consideration, we recommend you consider upgrading to a model that allows for more simple draining.

While you wait for your spa to drain, The Spa and Sauna Company recommends you use this time to clean your filter.

Filters should be sprayed down with a hose monthly or soaked in Filter Cleaner and then sprayed with a hose before inserting back in to your spa every 4 months. If you soak your filter and drain your spa at the same time, you don’t lose any valuable hot tub time!

Once the spa is mostly empty, use a shop vac or even a bucket to get any remaining water out of the seats and footwell.

Our pros always use a shop vac.

You’ll also want to open your equipment compartment and vacuum out any cobwebs, dust or dirt.

Although you won’t see this from outside your spa, it’s important to keep the inside of your spa clean too.

Once the spa is drained, it’s time to clean it.

We recommend a mitt, washcloth or rag, and using BioGuard Off The Wall to clean the shell of your hot tub. We also suggest wearing gloves as the solution can be hard on your skin. Off The wall will clean dirt, stains, grease and scale. You will want to apply it all over the tub. Let it sit for a few minutes and then scrub it off. Rinse well with water.

We also suggest cleaning your pillows with water only.

You can also use this time to use The Original Gel-Gloss Polish and Protector on the shell.

Finally, use 303 Protectant on the cover and panels.

Put the drain cap back on.

This is one of the easiest but also one of the most important steps!

Refill the hot tub by inserting a hose through the filter as if you were filling the spa for the first time.

Then it’s time to wait.

Once the water is above the jet level, you can turn the power back on and allow the spa to begin to heat.

Depending on how cold the water was, and what kind of hot tub you have, your hot tub should warm up about 2 – 6 degrees per hour.

You will want to wait until the water has reached 80 degrees before testing the water and adjusting the chemicals.

Then the spa can continue to heat to your ideal temperature.

A few final reminders:

If you happen to have hard water or well water, you will want to add Stain and Scale Control at this time.

If you have an ACE hot tub, you will want to put Vanishing Act in for 24 hours, and flip it after 12 hours.

And that’s it, your final step is to get in and enjoy your hot tub!

If you prefer to have our Concierge Techs perform this service for you, we’d be happy to help. Please call us at 775-852-3838 or Click Here.