Hot Tubs and Family Time

Friday, March 6th, 2020

By Laura Varnon, Marketing Coordinator

Did you know that hot tubs are an investment in family time?

While we highly encourage all of our hot tubbers to use their hot tub every day for the health and wellness benefits, there’s another extra special benefit of hot tub time. Hot Tubs provide unplugged family time to reconnect and have meaningful conversations with your family.

It’s Time to Unplug

Have you ever noticed how sometimes you can all be at home, or even in the same room, but the children are watching TV or playing with a device, while the parents are staring intently at their phones? You’re in the same room together, but you aren’t really spending quality time with each other.

When you are in a hot tub, devices aren’t an option (simply because if they got wet, they would break). As a result, any time you get into the hot tub with your family, you have an opportunity to share an experience together and have conversations that may not have occurred otherwise.

Family Time

One of our hot tubbers told us how her family reconnects in the hot tub together at the same time, even though they all appreciate different aspects of hot tub time.

“The whole family loves it for different reasons. Kids love to splash and play, husband loves to relax and I love the hydrotherapy,” said Rebecca B. of Reno, Spa and Sauna Daily Soaker.

Hot tub time is a memorable experience, meant for the entire family.

Other Wellness Benefits of Hot Tub Time

Here at The Spa and Sauna Company family of stores, we truly embrace the Wellness aspects that hot tubs bring to people’s lives. In fact, we recently won an award for Wellness from our hot tub manufacturers, related to our initiatives that embrace hot tubs and wellness.

Other benefits of soaking in hot water include:

Improved sleep
Stress relief
Pain relief
And more.

So next time you are hoping to gather your family together and reconnect, consider putting all of those devices away, getting in the hot tub together, and making some memories. You’ll be glad you did.

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How Long Does It Take to Buy a Hot Tub?

Thursday, January 9th, 2020

By Laura Varnon, Marketing Coordinator

How long does it take to buy a hot tub? Well, the answer really depends on a number of factors, including your shopping preferences, your confidence or familiarity with the hot tub brand, and your trust in the hot tub company.

Rest assured, when you purchase from The Spa and Sauna Company family of stores in Nevada and California, you are buying from your local hot tub experts, who have been selling quality hot tubs and  serving their local communities for decades.

Some customers can come into our showroom, pick out and purchase a hot tub in an hour, while others need more time to make that decision, sometimes months.

At The Spa and Sauna Company’s family of stores, we have had many repeat and referral hot tub customers over the years. We’ve even had customers come in and order the exact same hot tub years later because they enjoyed it so much, but were ready to upgrade to the latest features.

Below we will explore some factors that will determine how long it will take YOU to buy a hot tub.

Research – Research a little or research a lot, depending on your own preferences

Research could take as short or as long as you like, depending on your preferences. Some people spend hours and hours researching online before making a purchase. Others are very comfortable choosing from the well-known hot tub brands that we offer almost immediately, because they are familiar with them or have even owned them before.

Whatever your personal research preferences are, we are here, in part, to educate you about hot tubs and any other products we carry. We encourage our shoppers to be educated and are happy to provide those resources to you.

You can learn about some of our most commonly asked questions in our Learning Center here, or in our Blog section here.  We also have an Owner’s Corner to assist after your purchase, that you can look at here.

Want some information about how to buy a hot tub? Check out our Buyer’s Guide here.

Looking to narrow down your choices with a quick quiz? Take our Perfect Hot Tub Quiz here.

We are also happy to help you learn more about hot tubs, either in our showrooms, over the phone, by email, or by web chat. Feel free to contact us however you are most comfortable.

Quality of the Hot Tub Brand – We offer the best in hot tubs and have been selling them for decades

We have been selling only the best in hot tub brands for decades now. At all of our showrooms, we specialize in Hot Spring Spas, which offers 3 distinct product lines. To learn more about Hot Spring Spas, click here. We also carry Freeflow Spas, a value line of hot tubs, with an entry-level purchase point, at all of our showrooms. To learn about Freeflow, click here.

We know how quality hot tubs work and what their best features are. Our team of hot tub experts is  happy to help you select the best hot tub for you, based on how often you plan to use the hot tub, how many people you need to accommodate, your budget, and your preferences for water care.

Additionally, in our Nevada locations, we carry Caldera Spas, which is made by the same manufacturer as Hot Spring Spas, and Sundance Spas, by Jacuzzi Brand.

Local Experience – Decades of Local Experience Selling and Servicing and Maintaining Hot Tubs

When you buy from an established hot tub dealer with a long history in their communities, like The Spa and Sauna Company’s family of stores, you can feel confident that the company will be there to take care of you long after your initial hot tub purchase.

When deciding on your hot tub company, make sure to read reviews of the company, either on review boards or their website. Feel free to check out our reviews here.

Ask about how long they have served their community. The Spa and Sauna Company has been in the Reno/Sparks area since 1990 and our Bay Area stores, Hot Spring Spas of Santa Cruz and San Jose, have been serving their communities since 1976.

Ask about warranties. All of our hot tubs come with warranties. Higher series brands come with longer warranties than entry level hot tubs. Any hot tub you purchase should come with a warranty.

Ask about local service. We provide local service on all products we sell. Our technicians are factory trained. We also provide concierge hot tub cleaning services.

In summary, only you can determine exactly how long it will take you to buy a hot tub, but we feel that our length of service, the quality brands we offer and our experience and resources, can make you feel more comfortable with making a buying decision, when you are ready. We look forward to working with you!

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How Hot Tubbing Can Enhance Your Workout

Wednesday, August 14th, 2019

Soaking in a hot tub before and after exercising helps heal sore muscles by using heat therapy.
Here are some reasons why we believe using your hot tub will help you prepare and recover from exercise, which is part of a healthy, wellness-based lifestyle.

  • A short hot tub soak before exercising to help loosen up your muscles. You can also do some light stretching in your hot tub.
  • A short soak after exercise will help you relax and jump-start the healing and recovery process. You might want to also do some stretching, or even take a short walk as part of your cool-down routine.

For more information and health tips to help you have the best workout possible, read the original article here on Hot Spring Spas’ official website. The original article was first published online at HotSpringSpas.com.

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Review Us!

Friday, July 26th, 2019

By Laura Varnon, Marketing Coordinator

We love hearing feedback from our customers! In fact, we encourage it.

Who will ask for feedback

Any team member from The Spa and Sauna Co./Hot Spring Spas may ask you for your voluntary and honest review of your experience.

Why we request feedback

Your positive feedback helps community members like you find the best hot tub, swim spa, sauna and BBQ store near them.

Any negative feedback we receive, while rare, helps us improve any processes that need refining. And for that reason, we welcome that kind of feedback as well.

How we request feedback

We will ask for your feedback in a variety of ways, to make it most convenient for you. You might get a request by email, or you can provide it yourself on our website, public review pages or our social media channels.

When we ask for feedback

We send Customer Satisfaction Surveys and other emails, typically after a big purchase or a service call, asking about your experience. We also list reviews on our website here. You can leave a review directly on our website through that link, as well.

And, of course, we welcome reviews on Google, Facebook or any other review platforms you can think of.

What your reviews do

Your reviews help people find the best hot tub store in their area and support small business.

While we’ve been in business since 1990 in Nevada and since 1976 in California, we are still a locally based small business.

Your purchases and reviews support over 40 employees and families in your own community.

We want all of our customers to have a positive experience in our showrooms and we work to create that experience for every single customer, every single time.

So give us your opinion. We’re happy to hear it!

To review us, click here.

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Hot Tub Massage Options

Thursday, July 18th, 2019

The opportunity for massage is one of the main reasons people buy hot tubs. The convenience of having massage options at home can be life changing.

There are some things to consider when selecting a hot tub with the best massage options for you.

You will want to make sure there are many jets, many different types of jets, and a powerful pump. You may also be looking for jets that can be aimed at different portions of your body for a head-to-toe massage experience.

For more tips on how to select the hot tub with the best massage options, read the original article here on Hot Spring Spas’ official website. The original article was first published online at HotSpringSpas.com.

Hot Tub Massage Options

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Help Al Jackson – Spa and Sauna Team Member Who Had a Stroke

Tuesday, July 2nd, 2019

By Laura Varnon, Marketing Coordinator

Al Jackson, a long-time team member of The Spa and Sauna Company, had a stroke in February. Al had worked for The Spa and Sauna Company for over 14 years.

After his stroke, Al spent some time at Renown Hospital in Reno before being released to vocational rehabilitation, where he is relearning day-to-day tasks. Bills have been piling up and without being able to work, he is in danger of losing his home.

The Spa and Sauna Company has created a GoFundMe page, which can be accessed Here to assist with his recovery.

Help Al Jackson

Al’s History with The Spa and Sauna Company

Al was a community favorite with hot tub owners in the Northern Nevada community. He worked as a concierge technician and delivery crew member in the community and was often specially requested by Northern Nevada hot tubbers. Over the years, he has held many positions within the delivery and service department. Most recently, he also worked as a lead delivery trainer, teaching new crew members how to care for hot tubs and handle them appropriately.

How We Feel About Al

“Al is like family to us,” said Shelley Clark, co-owner of The Spa and Sauna Company. “He is so caring and loyal. We hope he can rehabilitate quickly. He is loved by so many.”

Danielle Gaba, service scheduler at The Spa and Sauna Company, worked closely with Al on a daily basis, arranging schedules for Al and other concierge technicians. She said she often would rearrange the concierge schedule because hot tub owners always wanted Al to service their hot tub.

“Overall, he’s just a good person,” said Danielle Gaba, Spa and Sauna Service Scheduler. “He always thought of others.”

Al was always a positive influence in the showroom too. He made up nicknames for his co-workers, left them the occasional gift, and always had a smile on his face. His friendly demeanor put everyone at ease, co-workers and customers alike.

“Al was somebody who every day brought up morale,” Danielle said. “All the (other) techs looked up to him. He was a good trainer.”

Kevin Thompson, sales manager at The Spa and Sauna Company, worked with Al for over a decade.

“There’s nobody quite like Al,” Kevin said. “Everybody loves Al.”

Kevin explained that Al was very well respected by members of the community, customers and his co-workers, most likely because of his ability to connect with people and make them feel comfortable. He was an authority on what hot tub owners needed to keep their hot tub in the best possible shape, and he genuinely had their best interests at heart.

“I always say he’s like the best salesperson we’ve ever had. Al has a high-level of respect for the company and the company’s best interest, which translates to the customer having the best experience every time.”

Trish Ferris, general manager at The Spa and Sauna Company, had a special bond with Al. They developed a friendship over the years and as a display of their friendship, Al would even leave her favorite chocolates on her desk as a treat.

“I love him to pieces,” she said, smiling at the memory.

Everyone at The Spa and Sauna Company misses seeing Al every day, and his absence is felt by the community too.

How Nevada Hot Tubbers Feel About Al

Here are some of the reviews Spa and Sauna customers have made on our Yelp and Google My Business pages about Al over the years.

Wife and I just received our spa from Reno Spa and Sauna company.  The delivery team was excellent.  There was no hesitation when they saw the old tub that needed removal (It has a gazebo built around it). Al, Anthony, Tony and Oscar all were professionals.”

“Purchased the 3x maintenance package with one being a total purge and so glad I did.  The staff is wonderful with scheduling. Had Al come out twice, very friendly,  knowledgeable and courteous. Al remembered my draining preferences and does a great job.” 

“Installers Casey, Anthony, Al and Chris were very professional and did a great job. Thank you!!”

“Great team who handled delivery and answered all my questions — Casey, Anthony, Al and Austin.”

“The crew all introduced themselves when they arrived. They were polite, professional, had integrity in their work ethics. They not only showed respect towards us, but towards each other as they worked. This crew works well together. They represent The Spa and Sauna Company in the utmost professional mannerisms and are an asset to your company. Anthony, Casey, Al, Chris we cannot thank you enough.”

How You Can Help Al

Let’s all pitch in and help Al through this difficult time. To donate to Al’s recovery through the GoFundMe account The Spa and Sauna Company created for him, Click Here.

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Hot Water Hydrotherapy, What Can a Reno Hot Tub do for You?

Monday, June 24th, 2019

Ever wonder what to expect from hot water therapy? Soaking in warm, massaging water can eliminate a wide range of musculoskeletal pains, reduce elevated stress and more. See what hot water therapy can do for you.

Here are 3 amazing ways the hot tub can help you feel better.


Decrease Aches, Relieve Pain
When pain hits, it’s hard to think about anything but relief. Luckily, hot water therapy targets pain precisely where it starts, allowing you to get relief fast. With comfortable seats for stretching, the hot tub delivers on-demand pain relief to every part of the body that needs it, from head to toe.

Cushion Joints During Exercise
For many of us, movement is tough or difficult as painful joints restrict mobility. Hot tub water is the perfect environment for pain-free exercise; with joints cushioned, exercise is easier and safer too. With regular use, a hot tub can increase mobility and flexibility.

Promote Cardiovascular Health
Step into the hot tub and the sustained elevated heat causes the heart to work harder. As heart rate increases, blood circulation improves. Similar to the effects of light cardiovascular exercise, just a few minutes of hot tubbing each week keeps the heart muscle pumping strong.

So Go Ahead, Take a Soak, You Deserve It!
It’s fast, fun and relaxing. Not only that, it’s good for the body, soothes the mind and can improve your overall health and well-being.

To encourage local residents to check out the benefits of using a hot tub to help improve their overall health and well-being, The Spa and Sauna Company is providing free test soaks at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute soak call us ahead of time to reserve their spot.

To learn more about the benefits of owning a hot tub, just give us a call at ☎ 775-852-3838 or visit our website at: https://spaandsauna.com/locations-south-virginia-st-reno/.

The Spa and Sauna Co.
9748 So. Virginia St. Ste. C-D
Reno, NV 89511
☎ 775-852-3838
https://maps.google.com/?cid=2463027483589999860
https://spaandsauna.com/locations-south-virginia-st-reno/

The Spa and Sauna Shop
250 E Glendale Ave
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911
https://spaandsauna.com/locations-glendale-ave-sparks/

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
https://spaandsauna.com/locations-sierra-center-parkway-reno/

Hot Spring Spas of San Jose
1002 S De Anza Blvd.
San Jose, CA 95129
☎ 408-996-9693
https://www.google.com/maps?cid=7239402217658860966
https://spaandsauna.com/locations-san-jose/
Hot Tubs San Jose

Hot Spring Spas of Santa Cruz
707 River St.
Santa Cruz, CA 95060
☎ 831-425-7727
https://www.google.com/maps?cid=7323132295424075120
https://spaandsauna.com/locations-santa-cruz/

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Hot Tub Water Conservation Tips

Thursday, June 20th, 2019

You can be a hot tubber and still conserve water, whether it is for environmental or financial concerns. Most modern hot tubs are water-efficient. The FreshWater Salt System, is very water-efficient, requiring water changes only once a year.

Feel free to enjoy your hot tub and know you are that you are doing your best to help the environment as well. For more water conservation tips and to learn about the Freshwater Salt System, continue reading.

Read the original article here on Hot Spring Spas’ official website. The original article was first published online at HotSpringSpas.com.

Woman in a Hot Spring Spa

The post Hot Tub Water Conservation Tips appeared first on Hot Tubs, Swim Spas, Sauna Dealer Reno, Sparks, Santa Cruz, San Jose.

Hot Tub Water Conservation Tips

Thursday, June 20th, 2019

You can be a hot tubber and still conserve water, whether it is for environmental or financial concerns. Most modern hot tubs are water-efficient. The FreshWater Salt System, is very water-efficient, requiring water changes only once a year.

Feel free to enjoy your hot tub and know you are that you are doing your best to help the environment as well. For more water conservation tips and to learn about the Freshwater Salt System, continue reading.

Read the original article here on Hot Spring Spas’ official website. The original article was first published online at HotSpringSpas.com.

Woman in a Hot Spring Spa

The post Hot Tub Water Conservation Tips appeared first on Hot Tubs, Swim Spas, Sauna Dealer Reno, Sparks, Santa Cruz, San Jose.

Reasons to Work at The Spa and Sauna Co.

Thursday, June 6th, 2019

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company is a locally-owned business with roots going back to 1990 in the Reno, NV area and 1976 in the Bay Area of California. We’re always looking for new members to join our growing team!

Meet our Team and Consider Joining Us

Community Favorites

The headquarters in both Reno, NV and Santa Cruz, CA have been voted community favorites by local publications.

The Spa and Sauna Company has also received numerous awards for sales, service, and growth. We’ve earned a spot 3 years in a row on the Inc. 5000, which is a list of the fastest growing small businesses in America.

We also give back to our communities, by sponsoring local events and even donating hot tubs to veterans. Read about our most recent donation here.

Room for Advancement

Several team in both states have started in entry-level positions and grown with the company, into more advanced roles.

If you have the desire to learn and work hard, know it will not go unrecognized here.

Bonus Potential/Vesting

Most team members have potential to earn bonuses, both for meeting individual and team goals, in addition to their base salaries.

Also, team members who have been with The Spa and Sauna Co. for more than 1 year can join the company’s 401K program, which includes a contribution from the company. Growth for the company equals growth for you and your retirement fund, even if you don’t contribute to that fund.

Company Growth

Since 2014, The Spa and Sauna Company has grown from 1 store location in 1 state to 5 showroom locations in 2 states, and a dedicated warehouse in Reno.

There are various opportunities to grow with us, in Nevada and California.

Workplace Perks/Team Building

Need a coffee break? At our Reno/Sparks locations, complimentary coffee is available for customers and team members. Sometimes, there are even snacks!

Our delivery crew has a constant supply of jerky and protein bars and other treats available too at our Reno location.

We care about our team and have quarterly meetings to discuss new initiatives with our entire team, in each state. We want everyone on our team to know what’s going on with The Spa and Sauna Co.

Our Reno Operations Department has monthly meetings to catch up and share high points and praise from the past month and our Sales Team has bi-weekly team meetings as well.

Each year, we have an off-site Holiday Party in both states as a team building event and to celebrate our successes over the past year.

And, a few times a year, especially during the spring and summer, there are Company BBQs, at both locations.

We believe if you work hard, you should play hard too. Our Service and Delivery Crews also go on team building outings. Their most recent outings were laser tag and an escape room experience.

Employee Purchase Program

Another amazing perk is our employee purchase programs. Want a hot tub in your own backyard? After a year of employment, you may qualify for employee pricing on a hot tub, swim spa, pool table, sauna or BBQ.

From growth potential to bonus potential to awesome perks, we all know that The Spa and Sauna Company is not just a place to work, it’s a place to be part of a team.

We hope you will consider joining our team!

For more information or to submit a resume, contact info@spaandsauna.com.

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